Which position is always staffed in ICS applications?


Which position is always staffed in ICS applications

A) Incident Commander (IC)

B) Public Information Officer (PIO)

C) Safety Officer (SO)

D) Liaison Officer (LO)


Incident Commander (IC) is always staffed in ICS applications. So the correct answer is option A.

Emergencies and disasters can strike at any moment, and an effective response is crucial for minimising damage and saving lives. The Incident Commander is a key figure in the incident response hierarchy. They are responsible for leading and managing the response to an incident from its initial assessment to the final recovery phase.

What is an Incident Commander?

Defining the Role

An Incident Commander is an individual responsible for the overall management of an incident, which can range from a local event like a traffic accident to a large-scale natural disaster. The IC is the leader who ensures that the response is coordinated, resources are deployed effectively, and the incident is managed in a structured and organised manner.

The role of the Incident Commander is defined and established within the Incident Command System (ICS), which is a standardised approach to incident management. ICS is used by various agencies and organisations, including fire departments, law enforcement, emergency medical services, public health agencies, and more, to respond to incidents in a coordinated and efficient manner.

The Incident Command System (ICS)

The Incident Command System (ICS) is a management system that provides a flexible and scalable framework for responding to emergencies. It was initially developed in the 1970s by the fire service but has since been adopted across various sectors.

ICS is based on a set of principles and standardised procedures, which include the use of a common terminology, clear lines of authority, and the establishment of designated roles, including the Incident Commander.

ICS is designed to be adaptable to any type of incident, regardless of size or complexity. It can be applied to incidents as diverse as wildfires, search and rescue operations, disease outbreaks, and large-scale events like sporting events or political gatherings.

The Role of an Incident Commander

The responsibilities of an Incident Commander are diverse and demanding. They encompass a wide range of functions that are vital to effective incident management.

Incident Assessment

The first and foremost task of an Incident Commander is to assess the situation. This includes understanding the nature and scope of the incident, identifying potential hazards and risks, and determining the resources required for a successful response. The IC must make informed decisions based on this assessment.

Resource Management

Once the incident has been assessed, the IC is responsible for managing and deploying resources. This includes personnel, equipment, and supplies. The Incident Commander must allocate resources to where they are needed most and ensure that they are used efficiently.

Incident Action Planning

The IC plays a critical role in developing and implementing the Incident Action Plan (IAP). The IAP outlines the overall objectives of the response, the strategies for achieving those objectives, and the specific tactics that will be employed. The Incident Commander ensures that the plan is followed and adjusted as necessary.

Liaison with Stakeholders

Effective communication and collaboration are essential components of incident management. The IC acts as a liaison between various agencies and organisations involved in the response. This includes local, state, and federal agencies, as well as non-governmental organisations and private sector partners.

Communication and Information Management

Clear and efficient communication is a hallmark of successful incident management. The Incident Commander must establish communication systems, ensure that information is shared among all response elements, and manage the flow of information both internally and externally.

Qualities and Skills of an Effective Incident Commander

Becoming an effective Incident Commander requires a unique skill set and a specific set of qualities. Here are some of the key attributes and skills that are crucial for success in this role:

Leadership and Decision-Making

An effective IC must be a strong leader with the ability to make critical decisions under pressure. They must inspire confidence and provide clear direction to the response team.

Communication Skills

The IC must excel in communication, ensuring that information is conveyed accurately and that everyone involved in the response is on the same page. They need to be adept at both giving and receiving information.


Emergencies are dynamic, and the IC must be adaptable, able to adjust strategies and tactics as the situation evolves.

Problem-Solving Abilities

Incidents often present unexpected challenges, and the IC must be a problem solver who can find creative solutions to complex issues.

Incident Commander’s Toolkit

To fulfill their role effectively, an Incident Commander relies on a toolkit of resources and tools. These may include:

ICS Forms: Various forms are used to document and communicate incident information, such as the Incident Briefing (ICS 201) and the Incident Action Plan (ICS 202).

Technology: Incident Commanders often use digital tools and software to track resources, manage communication, and monitor the progress of response activities.

Incident Management Teams: In complex incidents, an Incident Commander may work as part of an incident management team, which includes various roles and positions, each with specific responsibilities.

FAQ (Frequently Asked Questions)

What is the Incident Commander’s primary responsibility?

The primary responsibility of the Incident Commander is to coordinate and manage the response to an incident, ensuring that resources are used effectively, objectives are met, and communication is clear.

Is the Incident Commander always the same person, or can it change during an incident?

The IC can change during an incident, especially if the incident grows in complexity. In some cases, a single IC may hand off responsibilities to a more experienced or specialised IC as needed.

Are there specific qualifications or certifications required to become an Incident Commander?

Qualifications and certifications can vary depending on the organisation and the type of incidents an IC may be responsible for. Generally, training in the Incident Command System (ICS) and relevant experience are essential.

How does an Incident Commander handle the stress and pressure of managing an incident?

Effective Incident Commanders receive training in stress management and are equipped to handle the pressures of the role. They also rely on a team of professionals and support personnel to assist with decision-making and coordination.

What are the common challenges faced by Incident Commanders in managing incidents?

Incident Commanders encounter a range of challenges, including limited resources, unpredictable incident developments, communication issues, coordination across multiple agencies, and public relations challenges.


The role of the Incident Commander is both demanding and vital in the world of emergency response and crisis management. Their ability to assess, coordinate, and lead response efforts is critical in minimising the impact of incidents and ensuring the safety and well-being of affected communities. Incident Commanders are trained professionals who bring a wealth of knowledge, skills, and qualities to their role. They operate within the framework of the Incident Command System (ICS) and collaborate with a wide range of stakeholders to respond effectively to incidents of all types and sizes. As we’ve explored in this article, the Incident Commander’s responsibilities are extensive and encompass every phase of the incident lifecycle, from preparedness to mitigation. Their ability to adapt, communicate, and make sound decisions under pressure makes them indispensable leaders in the field of emergency management. In times of crisis, when uncertainty and chaos reign, the Incident Commander stands as a beacon of order and leadership, guiding response efforts toward resolution and recovery. They are the embodiment of the principle that, in the face of adversity, effective leadership can make all the difference.

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